If you’re anything like me, anytime a training request comes your way, you’ll be tempted to jump right in. “Ok, what’s the topic? What should people be able to do? Great, leave it to me, I’ll come up with something amazing!”
There are, however, some additional questions we should be asking before we jump into the development of a training program. Depending on the answers to these questions, perhaps training isn’t going to be the best solution after all.
Here are ten questions you may want to ask the next time a training project comes your way:
How did you get into training and development? Did you study for this job in school? Or, like many of us, did you find your way here unexpectedly? No matter how you wound up in your role, you started the same way we all did, green and looking for resources and a community to help you along this path.
This week, we take a deep dive into getting started as an eLearning developer on the Train Like You Listen podcast. Anne Gerken, Communications Specialist at State of Montana’s Gambling Control Division, talks to us about her journey to eLearning development. During this podcast, we talk about resources, inspiration, and Anne gives us some advice she has taken to make her projects successful.
These are strange times we’re living in. Who knows when many of us will return to our old offices (if we ever do… some claim that physical office space may become obsolete by the end of this whole quarantine). Who knows when we’ll be able to connect with old co-workers around the water cooler. Who knows when we’ll next stop by someone’s cubicle to bounce an idea around.
Physical distancing means that in-person connections will naturally fade. In the world of learning and development professionals, these connections have often been the lifeblood of new and creative ideas.
So what’s an L&D person to do?
If you’re not yet a member of your local ATD chapter, this could be a really good time to consider it. Here are five reasons why:
The first day on a new job can be daunting. People are walking into a group who have already established relationships with each other and found their place in a company. Like being the new kid at school, new employees may feel lost and out of place before even walking through the doors of the organization, virtually or physically.
This week on the Train Like You Listen podcast, Marci Morford, manager of onboarding, culture, and innovation programs at Salesforce, spends some time with us to discuss onboarding. During this podcast, she takes this time to discuss onboarding as a concept and how to use that concept to set practical goals for new-hires. She takes some time to highlight important moments for new employees to consider when designing an onboarding program, gives us advice on how to design an effective program, and explains what needs to be asked of managers to make these programs successful.
As part of this post, I also asked the following two poll questions:
If you haven’t had a chance to respond to those questions, I invite you to share your thoughts now by selecting the choices that best fit you and your situation. The answers I’ve received so far offered some interesting data points.
What value can learning and development folks get from being more active on social media? Well one opportunity is to talk with people like Mike Taylor from Mike-Taylor.org about all of the cool things he finds on the internet. You can also geek out with Brian Washburn about all things training and development, or Heather Snyder about eLearning design and development. You can virtually talk to anyone in our industry with a quick post.
In this week’s podcast, we talk to Mike Taylor about how he found his way into social media and how he now uses it as a tool for himself and to share information with others. On our 22nd episode on the Train Like You Listen podcast, we learn more about how to get started with social media, who to follow, and what effect it can have on networking in-person.
How do you move forward when a project challenges you and you don’t see a clear path? On the podcast this week, Brian sits down with his colleague and Director of Instructional Design at Endurance Learning, Heather Snyder to dig into this topic. During this chat, they discuss some challenges they encounter during the training development process and how they can be addressed. Heather and Brian talk about a few recent projects and how they made them successful, some resources they use when they are stuck, and why and how to ask for help. Continue reading →
With a headline like that, I’m guessing my future career in politics may be over before it begins. I’m ok with that.
For a long time I felt that we lived in a nation that was realizing Dr. King’s dream, where people in the United States in the 2000s had every opportunity to be judged by the content of their character, not by the color of their skin. I worked in Washington, DC, in a youth center helping students earn their GED credential so they could have bigger and better opportunities. My students seemed to enjoy my tough love approach and my sense of humor and perhaps most importantly, my presentation style – it worked for my students in a way that their traditional high schools didn’t.
There were times when my students would be talking about “white people” and I’d give them a look and they’d quickly say: “Oh, we don’t see you as ‘white’, Brian!”
I worked with neighborhood gang members and drug dealers and it really felt to me that with some hard work, a good support system and some determination, anyone in this country had an opportunity to make it as far as they themselves wanted to go. I saw it with my own eyes! My students were earning their GEDs and getting jobs!
Then, a little over 13 years ago, I was serving as the training director for the National Court Appointed Special Advocates (CASA) Association. Our organization worked closely with the foster care system – a system which touched families of color at an overwhelmingly disproportionate rate compared to the general demographic make-up of the United States. Our organization’s volunteers across the country were overwhelmingly white and middle aged.
Designing effective training is one thing. Designing training that can be delivered effectively (by you or by someone else) is a bit of a different animal. It doesn’t matter whether the training is being delivered in-person or virtually, the person delivering the session is an enormous X Factor in whether the training will be effective or not.
What does training look like in a COVID-19 or even post-COVID-19 world? A lot of people are talking about how their jobs are changing. Whether it be working from home, adapting to new norms, or changing their skill set as an essential worker, these changes are impacting the way we work and how we approach and embrace technology.
In this week’s podcast, we sit down with Brent Schlenker of dominKnow and the Instructional Designers In Offices Drinking Coffee Crowdcast (better known as IDIODC) to gather some of his thoughts on workplace change as a result of the pandemic. Brent took some time with us to point out some interesting trends we didn’t expect, share some wisdom about how to up-skill as we move forward, and gives us advice on how to be successful in our own careers.
You can join Brent every Wednesday morning on the IDIODC Crowdcast to learn more about his colleagues’ and his perspective on learning and development. If you can’t make it on Wednesday mornings, all Crowdcasts are recorded and available on the dominKnow Crowdcast page.