What happens if there’s some sort of technological glitch (or worse, a catastrophic freezing up of your computer) when you’re delivering a virtual session?
A few weeks ago, my colleague Lauren Wescott offered a series of virtual sessions focused on the role of a producer. A producer exists to ensure your presenter can focus wholeheartedly on presenting information and engaging the participants.
One important way a producer can do this is by helping troubleshoot issues with the technology while the facilitator focuses on delivering a high quality session. Below is a guide that may help you identify some potential issues your participants are having specifically with Zoom (we’re working on a similar job aid for other platforms).
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