Developing an L&D “playbook”

Later this month, Brandon Carson, a Vice President of Learning & Leadership at Walmart and author of the recently published book, L&D’s Playbook for the Digital Age, will be speaking at the Association for Talent Development’s annual International Conference and Expo about the importance of developing an L&D playbook for the digital age.

Recently I had a chance to talk with Brandon, and my biggest take-away was that it’s silly for folks in L&D to insist on a “seat at the table” where decisions are made in an organization if we haven’t done our homework and identified the needs of individuals and teams we’re working with. L&D professionals shouldn’t wait for someone to tell them to do a needs assessment. We need to be proactive, which is how we bring value to the table.

Of course, once a needs assessment has been conducted, then we need a strategy to address those needs. That’s where Brandon’s concept of a “playbook” comes in.

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