Is it possible to learn from other people via social media?

If you’ve ever jumped into the comments of a social media post, you have have found some not-so-nice comments. I’ve gotten the feeling that social media is often where people go to shout their thoughts and beliefs, but they rarely go there to understand others’ perspectives.

Lauren Hug, author of four books and someone who has spent the past few years really examining how people engage in the digital space, is a bit more optimistic. In today’s podcast, she shares her thoughts on how we can still learn from many other people via social media.

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